Privacy policy
Last updated: April 19, 2026
1. TYPES OF PERSONAL INFORMATION WE COLLECT
We collect specific information to provide a seamless shopping experience for our cat furniture products.
- Device Information: When you access the Site, we automatically collect information about your device, including your IP address, browser type, operating system, time zone, and some of the cookies installed on your device.
- Order Information: When you make a purchase or attempt to make a purchase, we collect information including your name, billing address, shipping address, email address, and phone number.
- Payment Information: Important: We use PayPal as our primary payment gateway. All financial transactions are processed through PayPal's secure servers. Han Yu Yun Gu Ke Ji Shang Mao Co., Ltd. does not store, collect, or have access to your credit card numbers or bank account details.
2. DATA COLLECTION TECHNOLOGIES
We use the following technologies to collect data (essential for Google Ads and Shopify functionality):
- Cookies: Data files placed on your device to enhance site navigation.
- Log Files: Track actions occurring on the Site, including IP address, browser type, and date/time stamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site, specifically for Google Ads Conversion Tracking.
3. HOW WE USE YOUR PERSONAL INFORMATION
We use the information for the following business purposes:
- Order Fulfillment: To process payments, arrange for shipping from our warehouse, and provide invoices/order confirmations.
- Risk Management: To screen orders for potential risk or fraud (protecting both the consumer and the business).
- Optimization: To improve our Site’s performance and evaluate the success of our Google Ads marketing campaigns.
- Legal Obligations: To comply with tax and financial reporting requirements.
4. SHARING PERSONAL INFORMATION WITH THIRD PARTIES
We share your information only with essential service providers:
- Shopify: Our e-commerce platform. Privacy Policy: https://www.shopify.com/legal/privacy
- Google: We use Google Ads Conversion Tracking to improve marketing efficiency. Privacy Policy: https://policies.google.com/privacy
- Legal Compliance: We may share information to comply with applicable laws or respond to a lawful subpoena or search warrant.
5. YOUR RIGHTS & OPT-OUT (CCPA/CPRA COMPLIANCE)
If you are a resident of the United States (specifically California), you have the following rights:
- The Right to Know: You can request a list of personal information we have collected.
- The Right to Delete: You can request that we delete your personal information.
- The Right to Opt-Out of Sale: Han Yu Yun Gu Ke Ji Shang Mao Co., Ltd. DOES NOT sell your personal information for monetary or other valuable consideration.
- Marketing Opt-Out: We do not conduct Email or SMS marketing. Marketing options are unchecked by default at our checkout.
To exercise these rights, please email us at info@zoiazoo.com with the subject: "Privacy Rights Request."
6. DO NOT TRACK (DNT)
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect a "Do Not Track" signal from your browser.
7. DATA RETENTION
When you place an order for a cat tree, we will maintain your Order Information for our records for tax, legal, and accounting purposes unless and until you ask us to delete this information.
8. CHILDREN'S PRIVACY
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
9. SECURITY
The security of your information is vital. We utilize industry-standard SSL (Secure Sockets Layer) encryption to protect all data transmitted during the checkout process.
10. CONTACT INFORMATION
For more information about our privacy practices, or to lodge a complaint, please contact us using the details below:
- Brand Name: Zoiazoo
- Customer Support Email: info@zoiazoo.com